REFUND POLICY
Refund Policy Page for Epic Shopping
At Epic Shopping, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help!
Returns:
You can return most items within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and include all accessories. Some products, like personalized items or health and fitness equipment, may not be eligible for returns, so please check the product description.
How to Return an Item:
To start a return, contact our customer service team at [insert contact email or phone number]. We’ll provide you with instructions on how to send the item back to us. Please keep your shipping receipt as proof of return.
Refunds:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days, and the amount will be credited back to your original payment method.
Exchanges:
If you received a defective or damaged item, we will gladly exchange it for you. Just reach out to our customer service team, and we’ll make it right.
Shipping Costs:
Please note that shipping costs are non-refundable. If you are returning an item, you will be responsible for paying your own shipping costs unless the return is due to an error on our part.
Thank you for shopping with Epic Shopping! We appreciate your business and strive to provide the best products and service.